1-4-8

4/7/2017 (Permalink)

Faster To Any Size Disaster

With over 1,500 franchises, SERVPRO has a location close to you. That means we start helping you faster.

• 1-4-8 Service Response Guidelines

SERVPRO'S 1-4-8 Service Response Guidelines help ensure timely communication and response. Quick and accurate response can minimize loss expense from secondary damages and aid in policyholder retention.

1.  Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service.

2. Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services (if necessary).

8. Within eight business hours, a verbal briefing of the scope will be communicated to the adjuster by a SERVPRO Franchise Professional.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.